If you change your mind, we ain’t mad at you. Refunds can only apply to merchandise which is still in its original packaging and has not been worn within the first 30 days from purchase. Check out our No Regrets Guarantee before you get too sad.
We’ll provide a full refund, excluding shipping, for any merchandise purchased through our website once the product has been shipped by you and received at our facility.
Requests for refunds must be accompanied by either the online order invoice or packing slip. Please make a note of which items you’d like to return and send them back to:
Pair of Thieves
10920 Pickford Way
Culver City, CA 90230
Returns will be processed within 5-10 business days once it’s received at our facility.
We apologize, but we cannot issue refunds for purchases made in a retail store other than our website. If you purchased the product in a retail store other than pairofthieves.com and the product is damaged or defective, you will need to return the product to the store where you made the purchase. If you have already made efforts to return a damaged or defective product to the store, contact us we will try our best to make things right.